CQI Newsletter July 2024
SPAB - OSPM
July 2024
Meet OSPM
The Office of Strategy & Project Management (OSPM) is part of the SPAB. To improve departmental operations, OSPM coordinates strategic initiatives, promotes process improvements, and facilitates Lean Six Sigma (LSS) and CQI initiatives. In addition to coordinating department-wide collaboration, data-informed decision-making, and continuous learning, OSPM serves as the central hub for department-wide collaboration.
Throughout the five division CQI coalitions, OSPM plays a supportive role. S.M.A.R.T. achievable goals are developed, objectives are defined, and key performance indicators are established. With the help of the CQI Coalitions within each division, OSPM ensures divisions are equipped with the training and guidance they need to succeed. OSPM also ensures that resources and tools are available to accomplish project objectives.
Newsletter
Team Members
Rosa Guzman
Monica Hernandez Administrative Services Manager II
Shannon Milliken Administrative Services Manager II
Lori Perry Administrative Services Manager II
Jessica San Diego Administrative Services Analyst II Administrative Services Officer
Leah Sams
Robert Allspaw
Adriana Villegas
Government Affairs Officer
Sr Administrative Services Analyst
Sr Administrative Services Analyst
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