CQI Newsletter July 2024

SPAB - OSPM

July 2024

Meet OSPM

The Office of Strategy & Project Management (OSPM) is part of the SPAB. To improve departmental operations, OSPM coordinates strategic initiatives, promotes process improvements, and facilitates Lean Six Sigma (LSS) and CQI initiatives. In addition to coordinating department-wide collaboration, data-informed decision-making, and continuous learning, OSPM serves as the central hub for department-wide collaboration.

Throughout the five division CQI coalitions, OSPM plays a supportive role. S.M.A.R.T. achievable goals are developed, objectives are defined, and key performance indicators are established. With the help of the CQI Coalitions within each division, OSPM ensures divisions are equipped with the training and guidance they need to succeed. OSPM also ensures that resources and tools are available to accomplish project objectives.

Newsletter

Team Members

Rosa Guzman

Monica Hernandez Administrative Services Manager II

Shannon Milliken Administrative Services Manager II

Lori Perry Administrative Services Manager II

Jessica San Diego Administrative Services Analyst II Administrative Services Officer

Leah Sams

Robert Allspaw

Adriana Villegas

Government Affairs Officer

Sr Administrative Services Analyst

Sr Administrative Services Analyst

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