CQI Newsletter July 2024

SPAB - OSPM

July 2024

OSPM CQI Highlights

In April 2024, DPSS introduced the LSS Champions and Sponsors Class for supervisors and above and in May, the LSS Overview was launched for all non-supervisory staff. Thanks to the combined efforts of OSPM, the Lean Implementation Team, and Staff Development, there has been a significant turnout in staff registrations for these courses. The LSS Overview seats continue to fill up within hours of opening! By the end of Q4 (FY 2023-’24), just a few months after the launch of both classes, we had 21% of the department trained. This progress keeps us on track to achieve 50% training completion by the end of the calendar year! • CSD Resource Family Approval (RFA) Backlog Project (in-progress) • CSD Daily Huddle Pilot (Aug 2024) • Harmony Haven (in-progress) - Daily Huddles - Critical Incidents - Retention and Recruitment • Integrated Services Delivery (ISD) Pilot Evaluations (in-progress) OSPM CQI Project Support

Newsletter

- IHSS ISD Pilot – Perris - SSD ISD Pilot – Blythe

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