DPSS_100_Year_Annual_A4_Final-v5-Digital_compressed

108 | RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

Office of Research, Analysis and Decision Support Informs Decision Making D ecision making informed by quality data is essential to the success of DPSS services, programs, and planning. Teams that comprise the Office of RADS include Data Analysis Unit; Children and Family intelligence dashboards); ran a total of 294 ongoing reports (e.g., on a daily, weekly, monthly, or quarterly basis); evaluated services of 31 contracted providers to children and families in Child Protective Services; generated and shared data to support 27 school districts in direct certification for free or reduced price school lunches, and for CalWORKs and Medi-Cal service recipients, including agreements with the Inland Empire Health Plan, First 5 Riverside County, Molina Health Care, and the Riverside County Office of Education. Evaluation; Research, Analysis and Decision Support 1; Research, Analysis and Decision Support 2. The teams provide quality and timely data and evaluations to inform programs, leadership and policymakers about the challenges and needs of DPSS customers, and to identify areas of continued improvement and success.

In Fiscal Year 23/24, RADS processed 284 new requests (e.g., program evaluation, ad hoc reporting, and business

Other 5%

Survey Analysis and Reporting 2%

Office of RADS Completed Assignments by Request Type FY 2023/24

Report Development/ Modification 35% Program Evaluations 25% On Demand Ad Hoc Data Requests 33% Ongoing Reports Run by Office of RADS | Fiscal Year 2023/24

6386

7000

6000

5000

4000

2500

2436

3000

1248

2000

108

52

1000

12

18

12

ANNUALLY

BI-WEEKLY BI-MONTHLY DAILY MONTHLY

QUARTERLY SEMI-ANNUAL WEEKLY

TOTAL