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10 | RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

New Five-Year Strategic Plan A Compass for Excellence in the Century Ahead I nput and collaboration from DPSS staff, executive leaders, and county partners provided a solid foundation for the department’s new five-year strategic plan, a road map to excellence that was adopted in late 2023. The plan centers upon continuous quality improvement, enhanced communication, a thriving professional workforce, and cohesive partnerships that expand customer access to services and improve their well-being.