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24 | RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

Adult Protective Services

Adult Protective Services by the Numbers | Fiscal Year 2023/24

16,341 CLIENTS SERVED

31,308 HOTLINE CALLS

96 HOTLINE CALLS ANSWERED

REPORTS OF ABUSE RECEIVED 20,195

APS Social Workers Safeguard the Well-Being of Dependent Adults and Seniors

S ocial Workers in Adult Protective Services (APS) respond around the clock to suspected abuse, neglect, and exploitation of dependent adults (age 18-59 who are disabled), and seniors aged 60 and older. They investigate cases involving physical abuse, neglect, self-neglect, and finances. Through multidisciplinary teams and public forums, they collaborate with health, law enforcement, justice and community partners to resolve the most difficult cases involving dependent and senior adults. They respond to at-risk adults living in private homes, hotels, hospitals, or who are at risk of or experiencing homelessness. APS social workers are dedicated to creating an environment of stability and safety where Riverside County adults can thrive today and in the future.