DPSS_100_Year_Annual_A4_Final-v5-Digital_compressed

RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES | 69

Eligibility Technician of the Year S upport and Service to Her Peers and Customers

A ngie Martinez, Eligibility Technician II in the Lake Elsinore/Temecula Self-Sufficiency Office, was named Eligibility Technician of the Year in Fiscal Year 23/24 for exceptional contributions and dedication to her peers and customers. “It’s rewarding to collaborate with my peers collectively, to have the opportunity to be facilitators of public policy and contribute to improvements that are essential to quality of life,” Martinez says. Since starting in 2021 during the pandemic, Martinez adapted swiftly to a challenging work environment, becoming a vital support for both peers and supervisors. Martinez’s promotion to ET II in 2022 saw her embracing leadership qualities amidst significant programmatic changes, including the transition to remote services and updates to the homeless application process in CalWORKs. She consistently offers help, serves as a Linkages liaison, and trains new liaisons while collaborating with the Welfare-to Work initiative. Martinez’s steady temperament, honest feedback, and advocacy for her peers highlight her standout leadership qualities as an invaluable asset to our customers and the Self-Sufficiency Division. “We earn our success in this field based on service to others,” Martinez says.

Angie Martinez

It’s rewarding to collaborate with my peers collectively, to have the opportunity to be facilitators of public policy and contribute to improvements that are essential to quality of life.