DPSS_2022-23_Annual-Report-DPSS_INTERACTIVE_vF1

R I VERS I DE COUNTY DEPARTMENT OF PUBLI C SOC I AL SERV I CES

Community Outreach Branch Brings Resources and Hope

Senior Program Specialist Brings Access to Vulnerable Communities

Marivel Castaneda is determined to help individuals and families in Riverside County access the Self-Sufficiency programs they need to improve their health and well-being. With more than 20-years’ experience, the Senior Program Specialist leads the department’s Community Outreach Branch (COB). COB continues to expand its presence and assistance in underserved communities by forging strong connections with local partners. Marivel’s colleagues and customers say she listens carefully and helps customers find the right pathways to programs. “She sets an example and meets each customer in their own space,” says one of Marivel’s supervisors. “Her dedication is demonstrated in her tireless efforts to educate the community about how to access safety-net services.” Marivel frequently conducts presentations for external community organizations and safety-net partners. She is committed to delivering excellent customer service and bringing quality customer service to both English and Spanish-speaking populations.

Annual Report 2022/2023

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