DPSS_2022-23_Annual-Report-DPSS_INTERACTIVE_vF1

R I VERS I DE COUNTY DEPARTMENT OF PUBLI C SOC I AL SERV I CES

Office of Strategy and Project Management

The Office of Strategy and Project Management builds department-wide management capabilities by leading organizational processes (including operationalization of strategic planning, enterprise project management, and data-driven organizational performance reviews), overseeing internal and external consulting services and building capability in continuous process improvement. In FY 22/23, the OSPM team trailblazed new paths by supporting continuous quality improvement services to improve system processes. This involved embedding Lean principles and training to enhance efficiencies and services. OSPM worked closely with executives and staff on a variety of ad hoc projects including the development, troubleshooting and launch of the new DPSS Intranet site; high-profile executive reports; key performance indicator dashboard, and interdepartmental data- based program evaluations.

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Annual Report 2022/2023