DPSS Annual Report 24_25 FLIP v16_compressed

Administrative Services Division

Administrative Management and Support Branch

EAS by the Numbers FY 2024/2025

24,962 Income Eligibility Verification Systems (IEVS Cases Reviewed)

1,607 Work Participation Rate Reviews

503 CalFresh Cases Reviewed

9,270 Administrative Hearings Conducted

36,342 Total Cases Reviewed

Eligibility Administrative Services Strengthens Trust Through Program Integrity

The Eligibility Administrative Services (EAS) team plays a vital role in protecting program integrity, ensuring regulatory compliance and supporting accurate benefit and service delivery across Adult Services In-Home Supportive Services, Children’s Services foster care and all Self Sufficiency programs.

EAS includes the Administrative Hear ings Unit, the Income and Eligibility Ver ification System team, Office Support, Quality Control CalFresh, and the Work force Participation Rate teams. Together, they form a comprehensive integrity and compliance network focused on cus tomer access, accurate eligibility deci

sions and adherence to state and federal requirements. Through collaboration, de tailed case review and a commitment to transparency, the EAS Team strengthens the trust, quality and effectiveness of our public programs.

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Riverside County Department of Public Social Services | Annual Report 2024 - 2025