DPSS Annual Report 24_25 FLIP v16_compressed

Finance And Forecasting Division

New App Coming Next Fiscal Year Will Combat EBT Skimming Losses The Finance and Forecasting Division (FFD) will be deploying a new app in the coming fiscal year to address the rising incidents of Electronic Benefit Transfer (EBT) skimming, a crime that cost county residents more than $3.1 million in stolen benefits during calendar year 2024 and millions more in losses statewide. and scamming cases. It was determined that an app would improve accuracy, re duce paperwork and expedite the deliv ery of replacement benefits to affected customers.

launch early in Fiscal Year 2025/2026.

This innovation reflects FFD’s commit ment to smarter solutions, streamlined processes and timely support for cus tomers. By modernizing systems in re sponse to emerging challenges, the county continues to strengthen its ability to safeguard public resources and deliv er essential services with efficiency and care.

Riverside County Information Technology was brought in to collaborate and assist in building the tool. Walkthroughs were conducted to review functionality as de velopment progressed. After successful testing, the application is officially set to

FFD leadership identified the need for a more efficient solution to manage the increased workload created by skimming

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Riverside County Department of Public Social Services | Annual Report 2024 - 2025