DPSS Annual Report 24_25 FLIP v16_compressed

Equity, Access and Opportunity Initiative

Equity, Access and Opportunity Initiative: A Promise We Uphold for One Another

The Department of Public Social Ser vices continued expanding the Equity, Access and Opportunity initiative during Fiscal Year 2024/25, collaborating with staff, county leaders and partners to strengthen a framework that supports the workforce and strives to ensure ev ery community has the same access to services. “The EAO initiative reflects principles and values that have guided DPSS for decades,” said DPSS Director Charity Douglas. “It provides another lens and opportunity for self-review, accountabil ity and progress within our programs and department.” Throughout the year, each division within DPSS advanced EAO initiatives tailored to their programs, customers, commu nities and staff, some of which are high

veloped by Staff Development’s Com puter Based Training team, to deepen understanding of how EAO principles connect to staff, customers and the community. Over the next two years, EAO Steering Committee Chair Sean Sullivan, a depu ty director in Self Sufficiency, said staff should expect to see continued growth in learning, engagement and communi cations across the department. “We will continue to promote a work en vironment where EAO is a promise that we uphold for one another and for every individual we serve,” Sullivan said. “EAO is a plank in our overall platform of ex cellence as an organization. It makes us better.”

lighted in their respective sections of this annual report. Comprising representatives from each DPSS division, the EAO Steering Com mittee helped maintain cohesion and alignment with county and department priorities. That effort included a focus on more consistent messaging. With input from staff, the EAO Communications Workgroup launched monthly email messages, and intermittent videos de

Riverside County Department of Public Social Services | Annual Report 2024 - 2025

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