DPSS Annual Report 24_25 FLIP v16_compressed

Riverside County Adult Services is im proving how quickly and effectively older and dependent adults receive help by increasing coordination between local health plans and county programs. The effort is part of CalAIM, California’s mul tiyear initiative to create a connected, person-centered system for people with complex needs. Collaboration between Riverside and San Bernardino counties and the health plans that serve recipients in our coun ties brings together drivers of health (including housing, food and behavioral health supports) into a whole-person care approach, said Adult Services Dep uty Director Ryan Uhlenkott, who leads the bi-county efforts. and Dependent Adults Through CalAIM Expanding Cross-Agency Support for Older Adult Services Division

“We are opening barriers and closing gaps in services to improve outcomes and quality of life,” Uhlenkott said. Riverside County first partnered with Medi-Cal Managed Health Care Plans in 2012 through the Coordinated Care Ini tiative, which connected both counties’ In-Home Supportive Services programs and established data sharing agree ments. Although the initiative ended in 2016, Riverside County continued its col laboration with the health plans. CalAIM expanded this work in 2023. In response, Riverside County Adult Ser vices restarted monthly meetings with San Bernardino County and the health plans, which include Inland Empire Health Plan, Molina Healthcare and Kai ser Permanente. A dedicated CalAIM unit now serves as a single point of con tact for Riverside County’s 300 APS and IHSS social workers and the health plans, to better coordinate services. “The heart of CalAIM and our collabora tion with multiple partners who are serv ing our clients is simple,” Uhlenkott said. “When providers work together, older adults and dependent adults get better support and a clearer path to the ser vices they need.”

Integrated Care for Dual Eligible Members under CalAIM

Many older Californians qualify for both Medicare and Medi-Cal so they can receive a broader range of health services and coverage. Dual eligible mem bers are people enrolled in both Medicare and Medi-Cal. Under CalAIM, Medi-Medi Plans offer integrated care for dually eligi ble members. These members often have multiple or severe chronic conditions and can ben efit from improved care coordi nation and management of their health and long-term services. Tens of thousands of Riverside County adults are dual eligible and enrollment is expected to grow as the older population increases. Source: calaim.dhcs. ca.gov and Inland Empire Health Plan.

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Riverside County Department of Public Social Services | Annual Report 2024 - 2025