FINAL_22_21_DPSS_AnnualReport

RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

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Retention and Recruitment

We value our employees and want to attract new teammembers while retaining existing staff. It’s part of our commitment to being a world-class learning organization that supports our customers’ needs. To help boost our workforce, our Human Resources team plans to add additional staff members to help create programs and implement strategies to attract and retain more employees. Since inception, DPSS’s HR team has partnered with Riverside County HR to host a series of information sessions, job fairs, and lead social media outreach efforts. As a result, we have increased our incoming employee pool, expedited our hiring process and shortened our on-boarding timeline. In the upcoming year, the teamwill continue to promote positions for Eligibility Technicians and Social Services Practitioners. There’s an urgent need for more of these employees who are vital to protecting our vulnerable populations and helping those struggling with poverty find a path to economic independence.

My Why

This year, DPSS launched the ‘My Why’ campaign which highlights and celebrates the diversity and dedication of its 4,300-member workforce. The campaign focuses on what motivates employees to pursue a career in social services and cultivates connections with the community through storytelling. Each feature includes a portrait of an employee and their self- authored ‘why’ statement. The campaign features employees on DPSS's social media and in customer lobbies throughout the county. The campaign launched in February with six employee features and thanks to a warm reception it will continue throughout the next fiscal year.

Annual Report 2021/2022