FINAL_22_21_DPSS_AnnualReport

RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

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Overview

The Adult Services Division (ASD) is designed to meet the needs of Riverside County’s aging and dependent population now and in the future. Adults over 60 are the fastest growing segment of our county’s population, with one in every five adults of the county’s 2.5 million people aged 60 and older – projected to double in coming decades. ASD is committed to providing older, dependent and homeless adults vital resources and services that support their health, safety, wellbeing and

independence. The division is responsible for implementing the Adult Protective Services (APS) programwhich investigates allegations of abuse and neglect and uses specialized teams to help adults with complex needs. Additionally, ASD oversees In-Home Supportive Services (IHSS), a Medi-Cal-based program that funds in-home caregiver services. Our team continues to embrace innovative ways to support our vulnerable adult population – now and for years to come.

ADULT PROTECTIVE SERVICES: HIGHLIGHTS

45,973 Hotline Calls to Adult Protective Services

94% APS Hotline Calls Answered

17,860 Reports of Abuse Received

IN-HOME SUPPORTIVE SERVICES: HIGHLIGHTS

42,630 Active IHSS Clients

35,454 IHSS Caregivers

16,484 Annual IHSS Applications Received

59 Million Hours IHSS provides of in- home caregiving services*

* Annually at one-fifth the cost of a skilled nursing facility.

Annual Report 2021/2022