FINAL_22_21_DPSS_AnnualReport

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RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

New Teams Supporting Change

T he newOffice of Services Integration (OSI) led by Deputy Director Barbara Andrade DuBransky, will help drive the countywide Integrated Services Delivery Transformation initiative to strengthen prevention and early intervention services and to improve the service experiences for Riverside County residents who have complex needs. OSI leads planning workgroups of diverse stakeholders to develop the county's long- term transformation roadmap and formulate targeted plans to roll out each pilot communities for early transformation. In May 2022, OSI completed Countywide Design Thinking involving over 140 participants to establish core priorities for system improvement. Office of Services Integration

BARBARA DUBRANSKY Deputy Director

Project participants identified the following five guiding principles in January 2022:

ACCOUNTABILITY Be accountable to all system partners and stakeholders in terms of quality, equity, and outcomes, and hold services and programs responsible for their performance. ALIGNMENT Providing coherence across system-wide tasks and

CONNECTIVITY Connecting the different parts and sectors of the existing system, reflecting its comprehensive nature. EFFICIENCY Allocate resources wisely, reduce duplication of efforts and seek innovative solutions.

breaking down silos associated with administration of funding and program oversight. ADAPTABILITY Navigate political and administrative changes to best account for the breadth of the system reach regarding programs and services.

Annual Report 2021/2022