CQI Newsletter October 2024

SPAB - OSPM

October 2024

CQI Department Lead's Message Continuous Quality Improvement Updates As OSPM leads the expansion of CQI and LSS throughout the department, we are working diligently to lay the foundation for long-term success. By training, developing, and maintaining a robust coalition of Lean practitioners and influencers, we will be able to cement DPSS’ ability to sustain a Lean culture for years to come. OSPM has launched the CQI Resource Library which provides staff with valuable tools and resources. The DPSS LSS Training Program is in Phase II, and we will be working to start Phase III in 2025. Phase III, the sustainment phase, is where we explore opportunities to introduce the LSS Overview Training into our new hire onboarding and eLearning efforts.

Newsletter

DPSS Strategic Plan Updates Out of the 33 objectives found in the DPSS Strategic Plan, 7 are tied to implementing a CQI/LSS culture with the ability to train all staff and allow them to submit CQI ideas. Related objectives: • Implement a CQI governance to track, manage, and lead department CQI efforts. (Obj. 4) • Develop a CQI Resource Library and Tool Kit with process maps and resources. (Obj. 5) • Launch a process allowing any department staff member to submit a process improvement idea. (Obj. 6) • Develop LSS curriculum and facilitate the delivery CQI training. (Obj. 7) • Develop and offer LSS Overview training classes to new staff. (Obj. 8) • Develop LSS training decks and class materials with specific DPSS examples for CQI overview training offered to all staff. (Obj. 9) • Implement CQI processes, tools, and resources to improve staff understanding. (Obj. 10)

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