DPSS_100_Year_Annual_A4_Final-v5-Digital_compressed

104 | RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES

Collaboration Drives Office of Strategy and Project Management T he Office of Strategy & Project Management (OSPM) coordinated and expanded strategic initiatives, promoted process improvements, and facilitated Continuous Quality Improvement (CQI) initiatives to improve operations and processes across the department. By emphasizing collaboration and seeking input from staff and customers, OSPM acts as a central hub for strategic planning, coordinating department-wide process improvement efforts, data-informed decision-making, and continuous learning.