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RIVERSIDE COUNTY DEPARTMENT OF PUBLIC SOCIAL SERVICES | 113

Staff Development Recognizing Excellence in Performance Trainer of the Year Passionate About Helping Others Reach Full Potential T raining Officer, Jami Baker, was named Staff Development Trainer of the Year for 2023. Baker’s supervisors and colleagues praise her effectiveness, relationship building skills, and willingness to go above and beyond as keys to her success.

In Fiscal Year 23/24, Baker led major training initiatives such as UPWARD (Unified Processing with Accurate Results and Determinations). UPWARD streamlines processes, establishes consistency in practices and empowers the Self-Sufficiency Division to establish the most effective solutions for families, says Baker, who joined Staff Development team in February 2022 and promoted to her role as Computer-Based Training Officer in March 2024. “I’m passionate about my role,” Baker says. “I have been able to empower, engage, educate, develop, and motivate others to reach their full potential as someone once did with me.”

Jami Baker, Training Officer

Admin Professional of the Year Enjoys Opportunities to Learn New Skills

A kilah Warren looks forward to doing her best and delivering quality work to her colleagues and customers each day in Staff Development. Warren began as a temporary Office Assistant III in June 2022 and joined the Staff Development team fulltime the following October. She supports several key functions within Staff Development and says she’s appreciated the opportunity to expand her skillsets. Her supervisors and colleagues say Warren’s dedication, exceptional performance, and unwavering commitment to excellence earned her the 2023 title of Administrative Professional of the Year in Staff Development, adding that her “hard work and professionalism are deeply valued and appreciated.

“Having amazing colleagues is a bonus,” Warren says.

Akilah Warren, Office Assistant III