DPSS_2022-23_Annual-Report-DPSS_INTERACTIVE_vF1

R I VERS I DE COUNTY DEPARTMENT OF PUBLI C SOC I AL SERV I CES

Workforce Development Branch THE WORKFORCE DEVELOPMENT BRANCH SERVES DPSS AND THE COMMUNITY through three primary units: Human Resources (which is being renamed in 2024 to the Employee Success Center), Staff Development, and Mass Care. Our teams engage the community and DPSS workforce with innovative systems to attract top-notch employees to support their professional experiences. When Riverside County households are facing displacement disasters, our competent and compassionate Mass Care team is there. By supporting a vibrant and well-trained staff, the Workforce Development branch is also supporting the wellbeing of our many communities and residents.

Human Resources

4,740+ DPSS Employees Served in FY 22/23 Human Resources Recruited and hired more than 300 Social Services Practitioners III, and Eligibility Technicians I/II in FY 22/23.

(Being renamed Employee Success Center in 2024!)

In FY 22/23, the Human Resources team found better ways to serve employees at all levels, from recruitment, onboarding, recognition, evaluation, training and development through retirement. Specialized units in Human Resources include Employee Development, Compliance Services, Employee Services, and the Policy team, which oversee nearly 200 department policies and conduct administrative hearings on behalf of DPSS customers. Together, DPSS Human Resources – soon to be the Employee Success Center – is strengthening our workforce and fostering a culture where each team member feels safe, valued, and supported.

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Annual Report 2022/2023