DPSS Executive Progress Report TO COMPRESS

Support and improve the health, safety, independence and wellbeing of individuals and families. O U R M I S S I O N An innovative organization where caring professionals collaborate to provide the most effective solutions to customers. O U R V I S I O N

O U R T O P G O A L S OPERATIONAL EXCELLENCE Strengthen and stabilize individuals and families, through timely,

CUSTOMER SERVICE PARTNERSHIPS Meet our customers’ complex needs through coordinated service delivery.

quality, and e ffi cient delivery of programs and services.

WORKFORCE DEVELOPMENT Build a learning organization with high performing and an engaged workforce focused on customer center outcomes.

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2020 EXECUTIVE PROGRESS REPORT